Training and education on E-commerce is an essential part of the EDI Gateway customer experience. Your trading partners have specific expectations on how goods are packed and shipped and will impose fines when you make mistakes. Since they each have different expectations, we will teach you the ins and outs and explain the importance of being compliant.
Our training is “hands-on” and we will teach you the basic order-to-shipment cycle for each trading partner plus any additional workflow. We will also teach you how to use our E-commerce products most effectively in each instance. This is all provided at no additional cost to customers. Basic Order-to-Shipment Cycle
This is the basic workflow of the order-to-shipment cycle using EDI. Our Fax-to-EDI, WebGate and MXClient products follow the specific rules published by your trading partners and we always keep our products up-to-date.
Additional Workflow Depending on your industry and trading partner, one or more of these EDI transactions will become part of your workflow. See the trading partner list to find which transactions are used by a specific retailer or grocer. | 
