Our dedicated customer support team provides you with first and second tier technical assistance through e-mail, fax, phone and the Internet, without additional fees. Our support services include account set-up, technical troubleshooting, document tracking and retrieval, establishment of new trading partner relationship, as well as training, to better position your company in the face of a dynamically complex e-marketplace.

Our team of expert EDI technicians, programmers and consultants is available to assist and support your specific EDI needs.

In order to ensure that the demands imposed by your customers are not compromised by system issues, we will work with you to identify the causes of technical incidents and resolve them in a timely and satisfactory fashion.

Our hours of operation are Monday through Friday, 8:30 AM to 6:00 PM Eastern Time.

Please contact our Support team at 514-341-5000 or at support@edigateway.com

We have your immEDIate solution in mind!